Bank Assurance An Overview

Description

The book has been prepared keeping in view the syllabus for the certification Course
designed for students of various universities as well AS Sub-ordinate staff working in
banks. The book covers an overview of basics of banking, the structure of Indian banking
system, the functions of Banks and the different types of banker-customer relationships.
It describes various types of deposits, loans & advances and different fee based banking
services. The chapters focus on IT, electronic banking, financial inclusion and security
measures. Customer service and marketing banking products, communication & financial
education are also discussed. Lastly NPA management, more from the perspective of the
role of a sub-staff, is explained briefly in the book.